SBIcap Securities — Bank account debited unreasonably although credit for the trading showing on 28-5-21
K
Kannuu
from Kolkata, West Bengal
I had transacted on 28-5-21 and there was a credit balance credited to my ledger account but at the same time a huge amount was debited to my bank account against the sum i had liened for trading.
Had been complaining since 28-5-21 to the helpdesk and rm but no correction done. Huge amount has instead been debited to my bank a/c. However the debit to my bank account is incorrect since there was a net credit balance fir my day’s trading as is apparent from my sbicap ledger. The huge debit to my bank account needs to be reversed instantly. The amount debited to my bank should be refunded since there was no amount payable that day.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Jun 03, 2021
Updated by Kannuu Lots of follow up was needed to get credit for around Rs.338000 after 5 dats.Thus is really serious matter and any customer can be duped and become bankrupt
Jun 10, 2021
Updated by Kannuu I had received an e mail from [protected]@consumerscomplaint.in stating that the refund and compensation has been approved and could be recovered by scanning the QR code provided in the e mail but would like to know whether the e nail is authentic or not.Please do confirm at the earliest so that I can proceed further to scan the QR code.
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