School Of Open Learning — Du sol fees not refund

Address:

north campus sol du vishwvidhaylay

Hi Sir/Mam
please check the below screenshotas i have paid fees on DU SOL website for 5th semester via using net banking but its got failed or amount has been deducted from my account and got the debit message as well now i am checking my fees status its still showing pending please advise what to do in this case 8 days is above money not refunded till now what should i do? form last date is coming plz do some.