School Of Open Learning — Payment failed but the amount got billed

Address:New Delhi

I attempted payment of Rs 4040 at Delhi University School of Learning at the ICICI payment gateway using my SBI card. The payment showed an error and after few hours the payment gateway reopened citing previous payment as a failed attempt. My brother then made the payment next day using his SBI card which was successful and generated a receipt.
My first payment attempt, despite being failed, still got billed to me as Rs 4040 and claimed by the merchant BILL JUNCTION INR.

I tried customer helpline several times, but they were either switched off or not in existence.

Please help
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Dec 03, 2020
Updated by Maddy015
Screenshot of my bill
Dec 03, 2020
Updated by Maddy015
Fee receipt

Dec 03, 2020
Updated by Maddy015
My disputed payment was made on 26 December 2020.
Successful payment was made on 27 December 2020

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    5, Cavalary Lines, University of Delhi, Delhi, Delhi, India - 110007
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