Sendmygift.com — No delivery for daily pooja flowers subscription from 1 month, no refund after several followups also. Worst customer service

Address:560100
Website:dailypooja.sendmygift.com

I had booked your monthly subscription last month by your sales executive who had put up promotional stall outside my society in electronic city 1, bangalore, but till date i have not received the delivery, we have asked for the refund several times through your customer care but every time false commitments.

Is this the way you treat your new customers? I assume this is the new service you have launched and if this the way you are going to treat your customers then all the best for your future..
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They said to refund in 10 days but no refund till now..
order id:[protected]
Mandira Cariappa's reply, Nov 25, 2016
Compliant Has been lodaged against Daily Pooja.com at THALAGHATTAPURA POLICE STATION, if your are not flowers pls contact THALAGHATTAPURA POLICE STATION No:08022942359
My gift is not delivered yet.order no is[protected]
Mandira Cariappa's reply, Nov 25, 2016
Compliant Has been lodaged against Daily Pooja.com at THALAGHATTAPURA POLICE STATION, if your are not flowers pls contact THALAGHATTAPURA POLICE STATION No:08022942359
Order[protected] is supposed to deliver on 14th Feb. Its not delivered and customer care also not reachable.
Mandira Cariappa's reply, Nov 25, 2016
Compliant Has been lodaged against Daily Pooja.com at THALAGHATTAPURA POLICE STATION, if your are not flowers pls contact THALAGHATTAPURA POLICE STATION No:08022942359

145082580

Ridiculous employees satish and ruby were very disgusting . Prepaid order they are denying to deliver. Pls resolve
Mandira Cariappa's reply, Nov 25, 2016
Compliant Has been lodaged against Daily Pooja.com at THALAGHATTAPURA POLICE STATION, if your are not flowers pls contact THALAGHATTAPURA POLICE STATION No:08022942359
Worst service from dailypooja.com.

I have ordered for 3 months subscription and delivery is not proper. Especially on festival days and important days, they won't deliver Flowers and every time I need to call them to ask for status and their standard answer is wait for 20 mts and will deliver. The preference will be for new customers and as demand will be there on festival days, they won't remember old customers and start making fool of new customers as well.

This is not once, this happened 4 times to me, no proper answer, no proper process, no proper customer service.

I request higher authorities to resolve this issue asap and take action on this daily pooja. They spoiled my time, my mood and we have to call them 20 times that too a landline number which is again waste for us.

Name: Siva Prasad, PH: [protected]
Compliant Has been lodaged against Daily Pooja.com at THALAGHATTAPURA POLICE STATION, if your are not flowers pls contact THALAGHATTAPURA POLICE STATION No:[protected]

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    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
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