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Half start for poor service
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half a star to the company.
I too placed order (id[protected]on 13th feb for flowers which was to be delivered in nagpur. Before placing order i confirmed with ashwini on chat and she said order will deliver same day before 9pm.
After listening her answer i placed order as i had to send flowers on 13th. But still my order is not delivered. It is in pending status.
I tried contacting customer care[protected] around 15 times but it wasnot connecting and the reason is high call volume.
24x7 chat is also useless as person leaves the chat without answering ur query. I also droped mail to [protected]@sendmygift.com but no response from them
As my order isnot delivered on time.. i want to cancel my order. And i m alsonot finding any way to cancel it.
After listening her answer i placed order as i had to send flowers on 13th. But still my order is not delivered. It is in pending status.
I tried contacting customer care[protected] around 15 times but it wasnot connecting and the reason is high call volume.
24x7 chat is also useless as person leaves the chat without answering ur query. I also droped mail to [protected]@sendmygift.com but no response from them
As my order isnot delivered on time.. i want to cancel my order. And i m alsonot finding any way to cancel it.
The worst ecommerce start up I have ever come across... chat service.. of my god.. pathetic.. you need to have atleast 4 agents disconnect you before you get a high.. IDK how Hritik made such a comment when launching this portal... as poor as these guys are.!
To, SendMyGift.com Customer Care:
Stop empathizing, work and then give an assurance.. wait till i sue you for my inconvenience. If the order is delivered rather than getting cancelled. You are anyways fried.
Stop empathizing, work and then give an assurance.. wait till i sue you for my inconvenience. If the order is delivered rather than getting cancelled. You are anyways fried.
Hi friends, i also have got into their trap & had placed an order yesterday.. Terrible experience & no one is absolutely bothered !! Management is pathetic.. My order is still not delivered. Lets do something about this cheat company
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