[Resolved]  Shadowfax — Delivery boy fraud

When your delivery boy delivered, he ask a otp, he told if I don't give the otp he can't delivered my parcel. Than I give him the otp. After he leaving I got a massage that I opened meesho app. Than the product was wrong so I return it. After 2 days I got a message from meesho that my pickup was completed and my refund was processed. But they don't came for pickup. Than I checked account details and meesho there was add a new account number of the return boy. Than I called meesho customer service, they told me the refund was processed in this delivery boy account. Shadowfax please do something, tell the delivery boy to give my refund. It's so nonsense think, how can they cheat. If he not gave my refund back than I'll reside a police complaint against the delivery boy and also courier service. I have all proved the recordings, the screen shot etc.
His name- Chinmay Kabiraj
Phone number- [protected]