[Resolved] Shadowfax — Delivery boy fraud

[Resolved] Shadowfax — Delivery boy fraud

M Muskanss Jul 2, 2022

When your delivery boy delivered, he ask a otp, he told if I don't give the otp he can't delivered my parcel. Than I give him the otp. After he leaving I got a massage that I opened meesho app. Than the product was wrong so I return it. After 2 days I got a message from meesho that my pickup was completed and my refund was processed. But they don't came for pickup. Than I checked account details and meesho there was add a new account number of the return boy. Than I called meesho customer service, they told me the refund was processed in this delivery boy account. Shadowfax please do something, tell the delivery boy to give my refund. It's so nonsense think, how can they cheat. If he not gave my refund back than I'll reside a police complaint against the delivery boy and also courier service. I have all proved the recordings, the screen shot etc. His name- Chinmay Kabiraj Phone number- [protected] Was this information helpful? No (0) Yes (1)
Aug 4, 2022 Complaint marked as Resolved Shadowfax customer support has been notified about the posted complaint. Verified Support Jul 04, 2022 Shadowfax Customer Care's response Dear Asmin, Greetings from Shadowfax! We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution. Regards, Team Shadowfax
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Muskanss

Jul 6, 2022

Tracking id- SF[protected]FPL

The delivery boy cheating. He take otp from me and he put his bank account in my meesho app.Sobmy refund process in his account. Please take action against him and give my money back.
His name- Chinmay Kabiraj
Phone number- [protected]
He is from Uttar Dinajpur. Maybe he works raiganj or Kaliyaganj shadowfax courier center. You can call him and tell him to give my money back.