[Resolved]  Shadowfax — R[protected]FPL - Return request kept re-scheduled

Hi team,
Shadowfax has been one of the worst courier service experiences I’ve had in Bangalore. I placed a return request with Meesho for a wrong product, and my return request number is R[protected]FPL. The delivery rider gives a missed call and then updates the status as “customer not reachable, ” and keeps rescheduling the pickup. This has been happening for the past two months.
There is no support from customer care. The rider either disconnects the call or says it’s the wrong number. This issue keeps repeating again and again.
Please help me resolve this and process my refund.
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Feb 12, 2026
Complaint marked as Resolved 
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2025
Shadowfax Customer Care's response
Dear Sir/Madam,

Greetings from Shadowfax!

Thank you for bringing this issue to our attention. Our team is actively working on resolving your issue and we will provide an update as soon as possible. We appreciate your patience and understanding during this time. If you have any further questions or concerns, feel free to reach out. Thank you for your support.

Regards,
Team Shadowfax
 
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