[Resolved] Shadowfax — Didn't received refund

[Resolved] Shadowfax — Didn't received refund

P Priyanka0608 Mar 29, 2022

I had ordered on meesho( cash on delivery) and they were my delivery partner. Product was kept on hold at first and finally when I was intimated that product was out of delivery. I started seeing one payment link on shadowfax tracking. So, I paid 523/- on that link but I didn't got my product. Infact they canceled the delivery and returned the product back to seller. I tried contacting meesho for refund but I was told to contact the delivery company as payment was made to them. I contacted them via their website enquiry form but no one responded. It's extremely poor and weak service provider with no customer care service in case of concerns. Was this information helpful? No (0) Yes (0)
Nov 14, 2022 Complaint marked as Resolved they refunded my amt after 3 months Shadowfax customer support has been notified about the posted complaint. Verified Support Mar 30, 2022 Shadowfax Customer Care's response Hi Priyanka, we regret the inconvenience caused to you and we wish to turn this experience around. Please write to us with the AWB id along with your concern at [protected]@shadowfax.in to assist you in a better way. Mar 31, 2022 Updated by Priyanka0608 SF[protected]FPL is my AWB. Your mail ID is invalid. Fyki Verified Support Apr 02, 2022 Shadowfax Customer Care's response Dear Priyanka, Greetings from Shadowfax! Thank you for helping us with your details. We will look into this right away and get back to you with an update at the earliest. Regards, Team Shadowfax Apr 11, 2022 Updated by Priyanka0608 No refund till date. 2 week back they called saying I will be refunded my amount next week i.e. last week but nothing later. Apr 23, 2022 Updated by Priyanka0608 Hi, Can I get my money back. ? @ SHADOW FAX
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Comments

Priyanka0608

Mar 30, 2022

Hey,

[Protected]@shadowfax.in IS INVALID.

My awb number is SF[protected]FPL.
Kindly resolve and refund my amount.

Priyanka0608

Apr 17, 2022

No refund till now. They keep asking i[censored] have received or telling you that we will be giving your money back. But in actions they do nothing. Very poor service provider I must say or maybe scammers.