Shadowfax — Extremely Disappointing Experience with Shadowfax Poor Delivery Service and Customer Support

I have been facing a very frustrating experience with Shadowfax for the last two days. The delivery agent is not properly answering calls, and I am receiving only missed calls. Despite this, they are claiming that I am not answering their calls and asking me to follow up repeatedly.

This is completely unacceptable. Why should customers have to chase the delivery agent for a service they are supposed to provide? Instead of resolving the issue, Shadowfax is making me run around and wasting my time and energy.

The lack of communication, accountability, and professionalism is extremely disappointing. Customers should not have to suffer because of poor delivery management or misleading updates.

I expect Shadowfax to take immediate action, investigate the delivery agent's behaviour, and resolve this issue without any further delay. I would not recommend this service based on my experience unless they improve their delivery process and customer support.