[Resolved]  Shadowfax — I'm complaining about delivery agent

I had 3 return pickups which were to be be picked up on 15th June, all three parcels were picked up but the delivery boy has marked only for 2, he has marked as not picked up for one more parcel.
I called him after 3 days stating the same and he told that the parcel is with him and he would return it to me the next day, it's been 5 days and he still hasn't returned.When I tried calling him he's been telling that he will deliver it today and it's been more than 8 days now and I still haven't received it yet.
His contact number [protected]
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Jun 23, 2022
Complaint marked as Resolved 
Not resolved, did not get any email or calls, simply marked as resolved
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
Shadowfax Customer Care's response
Dear Aiman,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected] and we assure you of a swift resolution.

Team Shadowfax
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