[Resolved]  Shadowfax — I'm complaining about delivery agent

I had 3 return pickups which were to be be picked up on 15th June, all three parcels were picked up but the delivery boy has marked only for 2, he has marked as not picked up for one more parcel.
I called him after 3 days stating the same and he told that the parcel is with him and he would return it to me the next day, it's been 5 days and he still hasn't returned.When I tried calling him he's been telling that he will deliver it today and it's been more than 8 days now and I still haven't received it yet.
His contact number [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2022
Complaint marked as Resolved 
Not resolved, did not get any email or calls, simply marked as resolved
Shadowfax customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2022
Shadowfax Customer Care's response
Dear Aiman,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced along with the AWB number at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shadowfax
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1404
    Pending
    258
    Resolved
    431
    Shadowfax Address
    1st floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka, India - 560095
    View all Shadowfax contact information