[Resolved]  Shadowfax — Not receiving the product

Address: ICFAI University Tripura Kamalghat

The product I have ordered from amazon which was to be delivered to be by Shadowfax at 1st november 2024 was not delivered reason stated as failed delivery attempted but in reality I have been waiting whole day since I got the message as will be delivered by 9pm today. But it wasnt delivered to me again at night 12am message has been sent to me stating will be delivered by tomorrow. Which was same as first day even I have called the delivery agent as it was given in the message contact delivery agent for accurate delivery but the agent did not picked my calls nor return the calls. Neither replying to the texts I have sent. Even I have raised an issue to Shadowfax regarding this issue the computer generated message showed we will look into the matter and contact you within 24hours but no message replied.
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Nov 9, 2024
Complaint marked as Resolved 
My issue is not yet resolved how can I say it has been resolved
Shadowfax customer support has been notified about the posted complaint.
Nov 09, 2024
Updated by Sangsar Jamatia
It's not yet resolved why is shadowfax showing resolved
 
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