Shadowfax — Order is not getting picked up

Address: Bauwa Kalan, Soritand, Shivpuram-Society, Hirak Road, Near- Food Junction

I have ordered one product Stylish Black Denim Mid-Rise Cargos For Men which is better larger according to my size and it is not getting picked up because one time the pick-up partner refused to pickup the product from my address and second time the pickup partner has switched off his phone and till now I have not got any customer care service from GlowRoad nor ShadowFax.
Please resolve this issue as soon as possible and pickup the order.