I am writing to formally lodge a complaint regarding the delivery of my order, with AWB number SF[protected]RAE. The delivery has failed repeatedly since Saturday, December 7, 2024, without any prior call or message informing me of the delivery status.
Although I received a message with the delivery person's contact number, I have attempted to reach out to them multiple times, but unfortunately, my calls are consistently ignored. This lack of communication is both frustrating and unacceptable, especially when no alternative arrangements or updates have been provided.
I request immediate action to resolve this issue and ensure the prompt delivery of my order. Kindly provide a clear explanation for the repeated failed deliveries and ensure the delivery person is reachable so we can arrange a suitable time for the package to be delivered.
I expect a resolution within the next 24 hours and would appreciate your swift response to confirm the status of my order. Was this information helpful? | 
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