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Shadowfax — OTP/ Mobile Message Not coming from shadofax system due to which order pickup is not happening

Hello, there is two order pickups but pickup person is not picking up the parcel because there is no otp/message coming on mobile.

AWB NO. R[protected]DCN
AWB No. R[protected]DCN
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Dear Karanarora1153,

Greetings from Shadowfax!

Apologies for your unpleasant experience. Please share your AWB number at [protected]@shadowfax.in for us to assist you better and resolve your issue on priority.

Regards,
Team Shadowfax
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