| Address: Tezpur | | Website: Meesho |
Dear Shadowfax Customer Support,
I am writing to formally lodge a complaint regarding a highly unprofessional experience with one of your return delivery agents. I had scheduled a return for a wrong item I received, but the delivery agent assigned to my pickup behaved in an extremely rude and unprofessional manner.
Instead of facilitating the return smoothly, he spoke to me in a disrespectful tone and made the process unnecessarily difficult. Due to his unacceptable behavior, my return request was rejected, which is completely unfair. As a customer, I should not be held responsible for receiving an incorrect product, nor should I be penalized due to the misconduct of your delivery staff.
I request immediate action on this matter, including an investigation into the agent’s behavior and a reinitiation of my return request with a different delivery agent. I expect a prompt resolution and assurance that such incidents will not happen again.
Please treat this as a priority and provide an update at the earliest.
Sincerely,
[Order ID[protected]Meesho)] Was this information helpful? | 
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