[Resolved]  Shaha Finlease — incorrect scb credit card outstanding

I have been repeateadly receiving call from shaha finlease for no reason. I was told i[censored]npaid charges of scb for 2004. Was the bank sleeping until then. I had already settled all the dues in cash to the scb executive. Now after 15 years they are asking for proof. This is rediculous. Even when i have already settled the due why i am asked for prrof now. And who maintains papers for 15 years when its already. I have shifted my home multiple times. So if i have already cleared dues in cash, why am i troubled now.
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May 21, 2019
Complaint marked as Resolved 
Shaha Finlease customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2019
Shaha Finlease Customer Care's response
Dear Customer,

kindly provide your contact number or account details to assist you on this.

we will confirm with SCB about your settlement and close the case.

Please feel free to call or write to us for any further clarification at [protected] / email id
[protected]@shahafinlease.com

Thanks and Regards
Customer Service
Shaha Finlease Pvt Ltd.
Apr 26, 2019
Updated by preetimane
Though nothing is pending for payment from my side, why my CIBIL is shown incorrectly just because of this. This is totally unfair. Was the agency not able to allocate payment and take details from their executive then 15 yrs before. Why my CIBIL is affected for their failed process. I want everything to be corrected. I have no dues pending. check my last 5 yrs record because since then i started taking loan. Check my track history ever if I have missed to pay any payment/ EMI. I am going to file a case for mental torture and false statement.
Complaint comments 

Comments

I do not have the account number now. Its 15 years now that have already been cleared that too in cash.
My name - Preeti Mane. contact number [protected]. However, i will not be reachable, as mobile phones are not allowed during my office hours. Even i do not have any SCB card in this name.
Kindly close the status at your end. I am not liable to pay anything.
Shaha Finlease Customer Care's response, Apr 22, 2019
Verified Support
Dear Customer,

please confirm your date of birth and name embossed while taking the card so we can provide you the account number.

Thanks and Regards
Customer service
Shaha Finlease Pvt Ltd
preetimane's [Complaint's author] reply, Apr 24, 2019
My date of birth is 01/12/1980. Name i do not know, i do not have any card in my current name. as said this is 15 years old.

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