[Resolved]  Shaha Finlease Private Limited — CIBIL records not updated

Address:

560100

I had a CC from SCB in 2004, I had some outstanding amount to it. Shaha Finlease called in Feb 2016, I discussed with them and had a deal for Rs.70, 000 as a settlement amount which I paid in 2 days and settled the account by 13th Feb 2016. When I checked my CIBIL scores much after 45 days, i found that it has not been updated by Shaha Finlease at all (Still shows as Written-off). So I wrote an email to them for prompt action. Instead of replying to my email or taking necessary action I get a call from their agent as a first thing in the morning and the agent starts to shout and abuse me saying that they will update the records as and when they like, maybe in 45 to 60 days. When I told them that I am not interested in any calls from them and I want only action, the lady threatens me that since I have paid only 70, 000, this is the only amount that will be updated in CIBIL and if I need my CIBIL to be cleared I will need to run behind them.

I have the settlement letters that they have provided me. Please help me resolve this issue and get my CIBIL record updated.