[Resolved]  Shaha Finlease Pvt Ltd — As per Agreement, they didnt Update my CIBIL Status after taken the money

Address:Bangalore Urban, Karnataka

I received a call from Mr Farooq from Mumbai during 1st week of Decemeber 2014 offering me to settle down my old SCB credit card account for Rs 11000 initiallly and we both agreed for Rs 8000/- after negotiation. (I lost card during 2004 & it is misused by other person for Rs 11000/-, I complained to SCB, but there was no further action/progress after the complaint, my mistake not to follow up :( ) Please find details below: As per our telephonic conversation refer the below quotation for the Settlement of your SCB card account & This offer is valid up to 23rd Dec, 2014. Subject to approval. 1, Settlement Amount 8000–/- Single Payment. Once we receive the amount Rs.8000/- which will be mentioned on the Settlement letter then the CIBIL record will be updated as under within 45 to 60 business days. And your CIBIL status will be as follows. Current Outstanding : “Nil” Overdue : “Nil” Status : ‘’POST WRITTEN OFF SETTLEMENT’’ Please feel free to contact us for any further assistance or clarification. Assuring you the best of services always. Regards Customer Care Executive For Shaha Finlease Private Limited. Now it has been 60 days since I paid money. When I check my CIBIL status it is still says as below: CREDIT LIMIT - HIGH CREDIT 4, 10, 751 CURRENT BALANCE 4, 10, 751 CASH LIMIT - AMOUNT OVERDUE 4, 10, 751 When I checked with Farooq (same person who contacted me), he says now I need to pay Rs 11000 and take a plan then they will update in CIBIL. After commiting in written mail to me, they are telling Now to Pay again 11000. Could you please let me know what should I do now. Regards, Vijaya Kumar Chage [protected]
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Jun 13, 2018
Complaint marked as Resolved 
Verified Support
May 11, 2018
Shaha Finlease Customer Care's response
Dear Customer,

Kindly provide your contact and card details so we can assist you.

please feel free to call or write to us on further clarification.

Thanks and Regards
Customer Service
Shah Finlease Pvt Ltd.
[protected]
Complaint comments 

Comments

Dear Sir,

For resolution of your queries, kindly write to us online by visiting the following url on our website:
http://www.cibil.com/contact-us

We would further like to advise you not to divulge personal / financial information on public forums.

Regards

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