Shaha Finlease — Wrong Cibil reporting

I have recently checked my cibil report to realize that there is 1 account reported with late payments and a default from Shaha for 763000 and after a month reported as 14 lakhs on research I found this was a company which acquired standard charted cards in 2010 and have been reporting wrongly to cibil.
I had closed the Stan chart credit card in 2006 and details have been provided to Shaha customer service and the limit on that card was less than a lakh and am surprised now to see how my credit history is affected by wrong reporting with ulterior motives.

I have contacted customer service and provided them the details of the loan closure and they haven't responded, hope the CIBIL record is corrected else I guess we have no choice but to file a complaint in consumer court and seek direction. It's clear this company doesn't follow RBI guidelines and is violating customer rights