[Resolved] Shine.com — applied for refund but they ignored.

Sourav@95

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700075
Website:	www.shine.com

I have applied for job through shine.com and for which they have charged ₹2500. Moreover i have been provided with a job (In amazon) for which they have charged an extra ₹7000 for it's registration. I have paid though and now i have requested that i won't be able to take the job due to family problem. I have requested them politely for refund as i haven't received the appointment letter yet. But theyhave ignored my situation and even decided not to reply to my request even though they have received and seen it. So i hope that my request would be taken care of and a strict action would be taken against it. Thank you

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Mar 15, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Shine.com Customer Care's response Dear Sir,

With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your registered email id or the contact number with us to enable us to check your profile and address your concerns.

The details does not belong to shine.com . We, at Shine.com do not charge for any guaranteed job opportunity and for the refund as we do not have any refund policy and it is merely a platform for users and consultants to disseminate information with respect to job opening across the world. There are many fraudster activities at the hands of many criminal elements.

Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Also, you can initiate the below actions before relevant authorities for your claim:- A) File a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction. We would be happy to help you through the entire process.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine