Verified Support
Feb 26, 2018
Shine.com Customer Care's response Dear Sir,
This letter is regarding the complaint, you sent to us Before even attempting to explain the reasons leading to this unintended mistake, we would like to sincerely apologize to you for any inconvenience this may have caused.
At the shine customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen. In such rare cases, a satisfactory solution is always in place and preventable measures are introduced.
After a thorough review of your case and the discussion, You raised prime concerns which are as listed below along with our responses:
>You had opted the service in the month of Dec, 2017 and after availing the services our team member had called you up for the welcome call as it is a first interface to interact with our clients.
>On the basis of your understanding and the verbal consent the services has been initiated.
>We are the service providers and we are here to enhance the profile and increase the probability to get shortlisted for your resume.Your chances of getting a job will increase with our services and the services will only facilitate you for the job search.
>The response to your profile is directly dependent on the recruiters' requirements. If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt.
>We would urge you to sympathetically use the service and take a greatest advantage of it as we need to retain you as a significant customer for quite a while.
Thank you for raising this matter and giving us an opportunity to perform even better.
If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Mar 03, 2018
Updated by Manoj_Maniyan After the submission of my complaint, what are the actions taken against your fraud employees. I have paid almost 28, 000 and it is not a small amount. I have all evidences like voice recording, e-mail, etc. If you do not refund my amount, I will surely file a complaint against you. Deduct the salary from your cheated employees and pay me as soon as possible. I have already discussed this matter to the nearest police station and they will surely help me.
I request the the Indian government and Haryana government to take necessary actions and ask them to return my money or throw them out of this country.
Mar 03, 2018
Updated by Manoj_Maniyan Your act of betrayal gave me a mental pressure. First give counselling to your employers to don't cheat others.
If the action is not against you, then this website comes under shine.com company. Now a days I lost my hope in the action of the government.
If my money is not refunded, I will give my voice against the government.
Number call from shine site and after paytm installation and pay INR2700 they don't respond properly for that job details and after confirmation mail I requested to them cancle whole process and refund my amount then they immediately disconnect call and after that never attempt my call..
Please response fast