Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Shine.com Customer Care's response Dear Sir,
This is to reference to your email, we would like to inform you that the service has been already provided to you which has been described on the welcome call and the same has been published on our website.
Your profile has been already updated on the top two job leading portals of your target countries. The Login details are already provided via email and you need to be stay active on your profile to get more jobs/alerts, if you stay active than it appears as an active job seeker in recruiter searches and gets up to 10 times more recruiters views.You no need to update the profile every day you can search account once in 3 days at least and apply for Jobs on a regular basis.Kindly login into your accounts and apply on the relevant jobs.
Moreover, aspiration team is also trying to give their best by sending the job links and the service which they will be providing you is mentioned below:
Video of 18 modules of Complete Job Search tutorial.
Marketing of candidature by updating job portals with relevant keywords and updated resume on a regular basis. (5-7 days after receiving your inputs).
LinkedIn Demonstration document shared on email to increase network with Hiring managers.
Sharing job links as per requirements and availability in the market.
Making 5-8 customized applications for relevant job opportunities depending on your job profile, requirements, and also the availability of jobs in the online job market. (within 7 – 10 days after approval on job link)
One Relationship manager with experience in handling your domain responsible for your complete job search activity.
The response to your profile is directly dependent on the recruiters' requirements/ eligibility criteria.If they will find a suitable vacancy matching your profile, they may contact you via an e-mail or call.Getting a job is dependent on multiple factors like ‘suitability’ for a specific position.Hence we will equip you so well with our guidance and assistance so that you can handle the challenges you face during your job hunt.
If still there is some disconnect then please let us know as we are open for the discussion because we strongly believe in our customer satisfaction.
Regards,
Team Shine
Feb 27, 2018
Updated by [email protected] Dear Shobha,
No service has aviled by me till now. And from last 15 days I am asking you to refund my money. Can you show me some proof of all services which i am availing. You are just making the false note that my services are activated... But what services I am availing I have paid Rs 37K not only to update my resume.
Again I am telling and requesting, Please payback my money other wise I am going to lodge a separate case by name for fraud conspiracy by three employees of Shine.com.
Warm Regards
Ravinder Kumar Dudi
Feb 28, 2018
Updated by [email protected] Dear shobha ujjwal and shine team.
With out any further communication gap, please find the services wise detail for which i have spend almost 37 k as a consumer and customer this is final picture. I do not any third party as i have purchased the services from shine. Again note, next week i am going to registered a case in consumer forum + consumer court and in civil court against you three guys for breech of fraud and conspiracy done.
Sl no service or product name services sold by stating services actually delivered availed or not cost inr need refund yes or no
1 international profile update will get ther interview calls (Or interview will be set up by shine.com) with in 15 days. Nothing. A formality mail sent to me and asked for all login and passwords. I checked all my job portal accounts nothing new is updated. No not at all 4059 yes need refund
2 job and interview assistance will be provided by latest job updates and setting up of interviews no job assistance prvided till now. Its one month over. On pressuring on same third party send me two job links which were one months old and already more than thousand applicants already applied. No, in starting already registered with ujjwal and shobha that refund my amount as the product is sold tto me by telling lies. 17995 yes need refund
3 job search guidence with thought report will get ther interview calls (Or interview will be set up by shine.com) with in 15 days. Nothing is done. Only payments taken and falls stateemnt for actvation of services being comunicated not availed and not started 5250+taxes yes need refund
4 immigration opportunity assessment will help you to direct connect with employer for job clearance nothing is done. Only payments taken and falls statement for activation of services being communicated not availed and not started 3790+taxes yes need refund
1 negotiation manger will help you during interview to negotiate with employee falls and wrong product selling not of my use not availed and not started 4410+taxes already refunded.
Amount need to be refund at earliest with taxes. 30254
Warm regards
Ravinder kumar dudi
Am I absolutely RIGHT ... ?