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Shine.com Customer Care
Shine.com
Customer satisfaction rating: 80%
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3099
COMPLAINTS

Shine.com Customer Care

Shine.com

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Address
11th Floor, Park Centra, Sector-30
Gurgaon
Gurgaon District
Haryana
India - 122001

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Customer satisfaction rating
80%
Complaints
3099
Pending
215
Resolved
2433
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

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Shine.com Complaints & Reviews

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[Resolved]

 Biswarup Bhowmick
Then came a call from shine.com company. I hold the phone. Sir told me that my name is a Wipro Company has selected. I just shine.com 1500 at the Head office noida's accoout to transfer. I transfer that mentioned money. After a while they let me say that again, I'll have to fill up at a bond paper. They told me that the bond paper of 6000 I will have to pay. I said that I do not know. I said that Please return my money. They said the money will be sent. But they have not been served yet. Sir, please give me the money awarded.
Complaint marked as Resolved 

Complaint Status


[Mar 11, 2015] Shine.com customer support has been notified about the posted complaint.
Verified Support
Shine.com Customer Care's response Mar 12, 2015
Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
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    [Resolved]

     Umesh Jo C
    Sir this no. [protected] is yours... because I received a cale from it said that you have to submit rs2500 at a given acc. for generating the reference no. ...if it is true i will submit the amount plz provide me the information
    Complaint marked as Resolved 

    Complaint Status


    [Mar 10, 2015] Shine.com customer support has been notified about the posted complaint.
    Verified Support
    Shine.com Customer Care's response Mar 11, 2015
    Greetings from Shine.com. With reference to your concern,the number does not bolongs to shine.com., these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
    Complaint comments  Add a commentComplaint category Universities

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      [Resolved]

       enggarunme
      I got job offer through mobile call[protected], his name is sachin, he asked to deposit a 5000rs in given below bank details through sms Account no: [protected] IFSC CODE: HDFC0000587, and once I deposit money, asked me to send a snap shot of transaction details to given below mail id [protected]@gmail.com. this about details came from shine.com sms service only. they send no email till your payment . i called shine.com, they said, we not collecting any charge for the recruitment be aware of this fake call,
      Complaint marked as Resolved 

      Complaint Status


      [Mar 02, 2015] Shine.com customer support has been notified about the posted complaint.
      Verified Support
      Shine.com Customer Care's response Mar 03, 2015
      Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com.
      Dear sir i am MANIKANDAN. I got a call from shine.com she told her name DEEBAK SHARMA. He told submit 2250 for registration from SBI bank on S.S online solution ACCOUNT NUMBER: [protected]. I submited 2250 then i got a confirmation main from shine.com after that they took my telephonic interview then one person call me he told his name manish Agarwal and he told to submit 8500 on STATE BANK OF INDIA A/C HOLDER NAME: S S ONLINE SOLUTION A/c No.[protected] and i submited 8500. Now he is not receiving my call please help me his number is [protected].
      Complaint comments  Add a commentComplaint category Job & Career

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        [Resolved]

         nishantkumar
        I have a receive a call from Universal Job solutions for MNC Front/Back Office job & they provide me a/c no to deposit Rs1500/- in A/c NO [protected] YES Bank Noida Branch IFSC Code YESB0000014 in the name o[censored]niversal Job Solutions which I later asked to times job.com customer care centre, they said its an fake job service provider. Please take legal action against action them. Thanks Nishant [protected]
        Complaint marked as Resolved 

        Complaint Status


        [Feb 28, 2015] Shine.com customer support has been notified about the posted complaint.
        Verified Support
        Shine.com Customer Care's response Mar 02, 2015
        Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com.
        I have recently got the same call from universal job solutions and paid an NEFT of Rs.2000 and the said this is surety money and will be refundable with salary. They are saying that there will be online test plus telephonic interview after that you will get an offer letter and will be called for face to face interview.

        Now what should I do to recover my money??
        Hi Team

        I have taken the services of Shine for Rs 1999/- as per the executive name mahir for job openings but still the services are not activated again asking for further amount of Rs, 4500/- for another verification. this is not justice to the job seekers, Even though i have confirmed to him many times that i can pay only Rs 1999/- he is agreed now telling the same story,

        Can i request to refund the amount to me, as i have not satisfied the services.

        Regards
        ARUN M
        MNO: [protected]
        Complaint comments  Add a commentComplaint category Other

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          [Resolved]

           ravindra roc
          Shine.com executive called me several times telling me that we will offer you a good job as per your location with 30% rise in present salary, I had come from abroad and was searching job in india.Shine.com executive called me saying that we got your resume from naukri.com and we are no.1 in placement services.and they have shown me a lot of good job dreams as per my required location.hence they insisted me to register my name on shine .Com and demanding first 9000 rs.but I refused to pay that much money, then again that executive name Abhishek called me and told to submit rs.4800.hence I paid 4800 rs. to his link what he supplied.on agrrement that there will not be any demand of money later on. after few days I didn't received call from him hence I phoned him.then he replied that you have to pay more money for document verification.so I got shocked that while registering name we agreed no money will be demanded then how come you are demanding...then he senseless man started laughing...saying and insisting me to pay more money...then I understood that this company is fraud...and I have been looted for 4800 rs money... Pl.do not pay any amount when any person telling to pay money on the link they provided... shine .com is a fraud company..looting needy people...I have all evidence of their mails and receipts of money... Its a total fraud company...pl be aware... Ravindra chavan
          Complaint marked as Resolved 

          Complaint Status


          [Feb 27, 2015] Shine.com customer support has been notified about the posted complaint.
          Verified Support
          Shine.com Customer Care's response Mar 02, 2015
          Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com.
          Dear Mr. Ravindra,

          Greetings from shine.com.

          Please share your contact number or e-mail ID for us to track details of your order.

          These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants.

          Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

          Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

          Regards
          Shine Career Plus
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            [Resolved]

             Kumrawat
            I am Rahul Dev Kumrawat, I got a call by shine.com and khushbu mam and mob. no. is [protected], [protected], [protected] from this no. i receive the call and she was telling me about HDFC bank in Back Office Job in Indore (M.P.) they was conducting telephonic interview and she is saying me you selected for the job and she is would pay 6800Rs. and be four this amount i had pay registration charges 2000Rs. also pay . she was saying bank call after 2-3 day for address verification i don't receive any still so, i want to refund my money total 8800 Rs


            Refund my money.
            Refund my money.
            Complaint marked as Resolved 

            Complaint Status


            [Feb 25, 2015] Shine.com customer support has been notified about the posted complaint.
            Verified Support
            Shine.com Customer Care's response Feb 25, 2015
            Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
            Complaint comments  Add a commentComplaint category Business & Finances

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              [Resolved]

               chiragshingala
              me ne 20jan ko 2250 rupis shin.com ke icici ke account nom[protected] me dale badame mu khaha gayaki apko bond sign karapadega eshake liye 5400 rupis pene 21jan ko dale abto firbadme kaha gayaki bond ke liye apko 5se9 day ka intajar karna padega tabse abatak koy bhi email nathi aya or call karata hu to ankit karke koy employer he jo call nahi uthata usaka mobail num [protected] or [protected]or [protected] in sabhi numer se muje call aytha abme grahak surakashake pas jaraha hu or police


              ford
              Complaint marked as Resolved 

              Complaint Status


              [Feb 25, 2015] Shine.com customer support has been notified about the posted complaint.
              Verified Support
              Shine.com Customer Care's response Feb 26, 2015
              Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
              Complaint comments  Add a commentComplaint category Job & Career

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                [Resolved]

                 Gaurav Zaveri
                sir, mr. rahul Singhania and mis babita talk to me and just ask registration fees value 1799/- and after both are pressure me and take to online through my credit card total of money 1799+4000+4000+3599+3599+2999=19, 996/- so, please take this complaints seriously and refund my amount:19996/- i'm common man and belong middle class family.so please refund my money
                Complaint marked as Resolved 

                Complaint Status


                [Feb 21, 2015] Shine.com customer support has been notified about the posted complaint.
                Updated by Gaurav Zaveri Feb 21, 2015
                my contact no.[protected]
                Verified Support
                Shine.com Customer Care's response Feb 23, 2015
                Thanks for writing your concern to us, We tried to contact you bu the number was not reachable/ unanswered. We request you to kindly provide us a convenient time so that we can get in touch with you and address the concern. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
                Complaint comments  Add a commentComplaint category Credit Cards

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                   samtel123
                  Dear sir, I have buy shine resume writing service on 29 Jan15 and Pay 2499 through credit card. My shine transaction id is CP[protected]. I came to know last week that shine has cancel this transaction because of some internal issue butt still refund amount not credited to my account.


                  Refund not credited to my account

                  Complaint Status


                  [Feb 21, 2015] Shine.com customer support has been notified about the posted complaint.
                  Please share your contacts detail we will touch as soon as possible


                  Thanks & regards
                  Shine.conm
                  TEAM,
                  Complaint comments  Add a commentComplaint category Credit Cards

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                     anand48
                    Hi My brother got a call from [protected] on behalf of Shine jobs regarding a job placement in Fly Emirates in Trivandrum Airport. As per their instruction he paid 3200 Rs. for registration, now they demanding 13500 Rs. for job placement. Please clarify Whether it is the officials person, who demanding money or frauds ? Thanks Anand T S
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                      Shine India — THEY HAVE TAKEN MONEY FROM ME PROMISING THEY WOULD PROVIDE ME A JOB.

                       mishtu das
                      I GOT A CALL FROM SHINE INDIA SAYING THERE IS A JOB OPENING IN SONY COMPANY BUT I HAVE TO PAY Rs. 2250(WHICH IS REFUNDABLE...
                      Complaint category Job & Career

                      [Resolved]

                       Aupandit
                      Dear sir, I have paid registration charge 2200 Rs is dated on : 11/11/2014 But i want to back my amount in my account all required details are sent to shine but still they not respond any kind of information regarding my amount. I have received a call by shine from this nos.[protected],[protected], [protected] but still i am calling on this no. but it is saying switched off. Please do something for us. Pl. take a required action against shine Delhi.
                      Complaint marked as Resolved 

                      Complaint Status


                      [Feb 18, 2015] Shine.com customer support has been notified about the posted complaint.
                      Verified Support
                      Shine.com Customer Care's response Feb 19, 2015
                      Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. We also, request you to kindly share your details with us on the below mentioned email ID so that we can contact you. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com.
                      Complaint comments  Add a commentComplaint category Job & Career

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                        [Resolved]

                         Souvik.Sify
                        My name is Souvik Ghosh. I am an employee of SIFY LTD with an experience of 11 month in Networing & Telecom sector, finding better career opportunities at Shine. As per my conversation with shine recriuters from 11-2-15 regarding an opening in Wipro, I have done my payment procedure at CvBuzzOnline.com on 12-2-15, of Rs. 999/- for registration fee (cover letter charge as mentioned in the CvBuzzOnline) (order id:42250) which will be refundable and after that they claimed I have got free offer in domestic resume designing which is worth Rs. 3500/- (order id: 42263)and i.e. free. But after the check out the money has been deducted. I have told them that if the process was free then why the money has been deducted and they confirmed me that I would be refunded the 3500/- amount with in 24 hours. But yet I haven't got the refunding amount. The Wipro telephonic round has been done on 13-2-15 at 5pm. A lady named Priyanka had called from Wipro and our conversation went on for a quarter of an hour. Lastly I wanted to know about the job role and her employee id of Wipro and she could not answer that properly. After that they informed me I have cleared the interview and the next round face to face HR interview will be done after the documents verification which charges Rs.3999/- which is also refundable after 10 days of the HR interview. I am quite tensed for facing such activity. I think the telephonic interview was fake too. I am giving you each and every details of the contacted recruiters. Mr. Sameer [DIV429] (Sr. Recuiter): [protected] Office no of the recruiters : +[protected] : +[protected] : +[protected] Web Site :www.cvbuzzonline.com Order ID : 42250 & 42263 Please revert me about the recruiters and what I have to do now for this and get my money back. I also have the Recruiters mails for the refund confirmation and every conversation. Please help me out of this.
                        Complaint marked as Resolved 

                        Complaint Status


                        [Feb 18, 2015] Shine.com customer support has been notified about the posted complaint.
                        Verified Support
                        Shine.com Customer Care's response Feb 18, 2015
                        Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com.
                        Complaint comments  Add a commentComplaint category Job & Career

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                           [email protected]
                          shine.com ne mujhe se 10050 liye job ke naam par.wah bhi rgistration phir telephonic interview par or company ke bound bannwane k naam par.phir usske baad bhi job company k naam par paise mannge h..or bola bhi gaya tha ki paisa aapka refund kar diya jayega 2-3 main..lakin aisa nhi hua he. please help me
                          Complaint comments  Add a commentComplaint category Job & Career

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                             bcvarun
                            I recently got a call from shine.com executive who wanted to talk about the professional services. When i told him my concern that I will pay for the professional services if i am assured that i will get a job then i am ready to pay, but the executive spoke very rudely for me for not listening to him and also acted like high and mighty, like a jerk. i expected some kind of professional behavior, but this is very poor, I am hereby de-activating my account from shine.com and also will not be using this services anytime ever and also inform others never to use shine.com The so called executive called me on 03-feb at 7:00 PM, take necessary action if you would prefer to do it,

                            Complaint Status


                            [Feb 03, 2015] Shine.com customer support has been notified about the posted complaint.
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                              [Resolved]

                               koushik chhetri
                              Dear Sir/Madam, Today I got a call from shine.com(PH- [protected]) representative(Karan Sharma- PH- [protected]) who convinced me that I will definitely a get job in IBM with a package 9.5 Lacs PA. So according to him I created a premium account in palserve.com, after successfully paid an amount of Rs. 1798. After finishing the payment, He again told me to do another transaction of around Rs. 3978 which is refundable but this time I could not rely on them. Now they are telling me that I could not get any interview calls until and unless I pay next payment. I demanded to return my money of Rs. 1798, but He did not agree. So please help me to return my amount.


                              Fake Proposal about Job Opportunities
                              Complaint marked as Resolved 

                              Complaint Status


                              [Jan 27, 2015] Shine.com customer support has been notified about the posted complaint.
                              Verified Support
                              Shine.com Customer Care's response Jan 28, 2015
                              Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
                              I provided a domain name palserve.com which will be replaced by palmserve.com

                              So what should I do to get my money back may I file a GD or FIR against that person?
                              Dear Shine,

                              These guys have a website too called palmserve.com.
                              They are saying they are your sister concerns.
                              The amount asked is 1798.
                              Can you please clarify if you two are same or different.
                              If different to whom all goons you have given our numbers.

                              Expecting ur Serious reply.
                              Shashank
                              [protected]
                              Palmserve is fake company...
                              Complaint comments  Add a commentComplaint category Computer Software

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                                [Resolved]

                                 sudar061
                                i have received call from shine on 20th Nov 2014. they said there is an opening with ashok leyland and need pay 3640rs for interview setup i paid. Then on 22nd i got call from them and said i have selected and need to pay another amount which is for certificate verification 9920 rs. And again they called me to make another payment report submission which is 17363 rs. and again they called me to make another payment rs 20000 for training purpose finally i declined it and asked to refund all the amount. But even after 45days there is no respond from them, i request you team to help me out. Interview assigned person name: Aman No: [protected] Payment processed person name: aditiya No: [protected]
                                Complaint marked as Resolved 

                                Complaint Status


                                [Jan 19, 2015] Shine.com customer support has been notified about the posted complaint.
                                Verified Support
                                Shine.com Customer Care's response Jan 20, 2015
                                Dear Sir, Greetings from Shine.com. With reference to your comment, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that the money paid by you is not to Shine.com and is not linked with any such recruiter or consultants. Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com. Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. Also please note that time to time, we advertise this on our own newspaper Hindustan Times. Hence, we strongly advice you to immediately file a chargeback with bank and file an FIR against the particular recruiter or person from whom you have received a call. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Shine Team
                                Verified Support
                                Shine.com Customer Care's response Jan 20, 2015
                                Dear Sir, We also request you to kindly provide us all the details including the bank details of the account to which you have transferred the amount or any invoice or receipt which you may have received so that we can take a legal action on the culprits. For further assistance contact us at [protected]/ [protected] or email us at [protected]@shine.com. Regards Team Shine
                                Dear Shine team, Thank you for your quick response. i have attached the mail communication we had and also mentioned my account number and credit card number which i used to done the payment.


                                ACC No:[protected]


                                Card No:[protected]

                                i request your team to help me out.

                                Here with i have attached all the transaction i have done. Kindly help me out.

                                Awaiting for your response.
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                                   Aparna Nimmana
                                  Hi, Iam Aparna.I have paid the Online fee of R.530/- towards GIC Asistant managers Application fee using citrus account with Login Id [protected]@gmail.com using Andhra Bank Debit card. Money got debited from my account and citrus account tells the order is succesful.But actually the Gic Related application form payment status is still pending and asking me to pay Rs.530/- again.In this regard i contacted Citrus help desk support and they are saying that payment is made to shine from their end and suggested me to contact SHINE.I sent mails to [protected]@shine.com [protected]@shine.com thrice and there is no reply from them till now...iam attaching transaction details and the reply from citrus support team below in this message.please solve this as soon as possible. Hello! Thank you for your order with Shine Using Citrus Pay is one of the safest methods to transact online Thank you for registering with Citrus pay Your Merchant Transaction #PSU[protected] onwww.psu.shine.com was successful. Your order details are as below Merchant Order number: PSU[protected] Citrus Reference Number: CTX[protected] Order Amount: 530.00 INR Transaction Date & Time: Jan 14, 2015 02:16:25 PM We hope you enjoyed the simplified and faster Citrus payment experience. Track all your shopping, access real time updates of your current transactions in your Citrus Account. Login Now. Please do not respond to this e-mail. In case you need any assistance, please feel free to contact us at [protected]@citruspay.com. We will be glad to assist you. Thank you again for transacting with Citrus Pay Dear Aparna, Thank you for writing to Citrus Payment Solutions. As per our records, this transaction has been successfully processed from our end (transaction reference number CTX[protected] and we have remitted the funds to the merchant (Shine). Please contact the merchant directly with this reference number for any further assistance regarding registration or service delivery status. Kindly call on the below helpline number to contact merchant directly Phone number: 0124 – 3954868 E-mail ID: [protected]@shine.com Please feel free to contact us for any further assistance. Thanks again for contacting Citrus Payment Solutions. Warm Regards, Citrus Support Team Dear Aparna, Thank you for writing to Citrus Payment Solutions. As per our records, this transaction has been successfully processed from our end (transaction reference number CTX[protected] and we have remitted the funds to the merchant (Shine). Please contact the merchant directly with this reference number for any further assistance regarding registration or service delivery status. Kindly call on the below helpline number to contact merchant directly Phone number: 0124 – 3954868 E-mail ID: [protected]@shine.com Please feel free to contact us for any further assistance. Thanks again for contacting Citrus Payment Solutions. Warm Regards, Citrus Support Team
                                  Yesterday morning shine .com executive discuss with regarding career plus service resume plus linkedin, total payment was agree 11000.00 for full service, evening I paid to shine .com through their link Rs11000.00, after 5 minute other executive was on phone asking to pay further Rs 9999.00 more, he was forcing to pay, but i was not agreed, I requested to kindly refund my money Rs11000.00, I am not interested to take any service from shine.com.
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                                     Aparna Nimmana
                                    Hi, Iam Aparna.I have paid the Online fee of R.530/- towards GIC Asistant managers Application fee using citrus account with Login Id [protected]@gmail.com using Andhra Bank Debit card. Money got debited from my account and citrus account tells the order is succesful.But actually the Gic Related application form payment status is still pending and asking me to pay Rs.530/- again.In this regard i contacted Citrus help desk support and they are saying that payment is made to shine from their end and suggested me to contact shine.i sent mails to shine people regarding this thrice and there is no reply from their end...iam attaching transaction details and also reply from citrus below.please solve this as soon as possible. Hello! Thank you for your order with Shine Using Citrus Pay is one of the safest methods to transact online Thank you for registering with Citrus pay Your Merchant Transaction #PSU[protected] onwww.psu.shine.com was successful. Your order details are as below Merchant Order number: PSU[protected] Citrus Reference Number: CTX[protected] Order Amount: 530.00 INR Transaction Date & Time: Jan 14, 2015 02:16:25 PM We hope you enjoyed the simplified and faster Citrus payment experience. Track all your shopping, access real time updates of your current transactions in your Citrus Account. Login Now. Please do not respond to this e-mail. In case you need any assistance, please feel free to contact us at [protected]@citruspay.com. We will be glad to assist you. Thank you again for transacting with Citrus Pay Dear Aparna, Thank you for writing to Citrus Payment Solutions. As per our records, this transaction has been successfully processed from our end (transaction reference number CTX[protected] and we have remitted the funds to the merchant (Shine). Please contact the merchant directly with this reference number for any further assistance regarding registration or service delivery status. Kindly call on the below helpline number to contact merchant directly Phone number: 0124 – 3954868 E-mail ID: [protected]@shine.com Please feel free to contact us for any further assistance. Thanks again for contacting Citrus Payment Solutions. Warm Regards, Citrus Support Team
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                                       Anwesha Purkayastha
                                      i have made payment through CITRUS at the link https://psu.shine.com/myappliedjob/general-insurance-corporation-ltd/ and my payment is SUCCESSFUL still the status is showing PAYMENT PENDING. WHY?? ALSO your customer care no.s re always busy PLEASE RESPOND ASAP


                                      payment status

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                                      [Jan 16, 2015] Shine.com customer support has been notified about the posted complaint.
                                      Please provide your application no. so that we can check your status and revert. -- Team Shine
                                      my application no is[protected]. do it soon please.

                                      Blance refand

                                      I am jatinder kumar form hp.my phone no[protected].sir is company na muja job dena k lalach ma muja sa 90, 000 rs liyh ha or kha rah ki ab apko apka pase vapsi nhi hogy, plz shine.com my help
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