[Resolved]  Shine.com — Bad behavior of your employee

One of the telecaller named Ambika (contact no. [protected]) called me and giving me options for paid services, when I told her that I am not interested in paid services, she told me to "delete my profile from shine.com"

Is this the right approach of handling the customers. Paid service is an option or it has to be taken by all the customers??

Please give some training to your employees that how they should deal with the customers.

Very shameful way of handling customer services.
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Jul 14, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2022
Shine.com Customer Care's response
Dear Sir,

Refer to your complaint, we are unable to track the order with the help of your name.If you are a paid client then please share the contact details so that we can connect and address your issues.

Regards,
Team Shine
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