[Resolved]  Shine.com — chargeback

Address:Gurgaon, Haryana, 110088
Website:Shine.com

I want to bring to your notice how i was trapped in the shine paid profile case. I was getting continuous calls from one of the agent (Vishnu) from 25th august to register for paid profile and i need to pay 3099 rs. I confirmed with him if i need to pay more, he told me that is the only amount i need to pay. After numerous interactions, finally august 29, i made the first payment of 3099 for (1 x job referrals pack). With a few minutes, my call got transferred to another team who told me now i need to pay another 8298 for 1 x job profile verification plus package and 1 x profile assessment. I told them it was not conveyed to me earlier, but ritesh pratap told me it is another part of the package that i need to pay. He told me it is compulsory to pay it and told me after that there will be no other payment. I made the same payment and within few minutes, i received the call again from ritesh pratap that now i need to pay another 15000 for 1 x job and interview assistance. I informed him that i am not going to make the same payment and this seems to be a scam, but he told me that it is also part of the plan and without this my plan is incomplete. He insisted me to make the payment and he also sent me an email stating this will be the last payment i need to pay. Now yesterday again he called me and told that now i need to pay 19600 for 1 x managing your career and also told me without this payment he will be unable to send my resume for interview.

I would like to say that the way you trapped the people looking for jobs and asked them to pay in different ways is really ethically bad.

Now i have called my bank and asked for charge back for the same. I am also going to logged an fir for the same.
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Oct 28, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Shine.com Customer Care's response
Dear Sir,

With reference to your complaint, we are unable to extract record using your mail id or name.
If you are a paid user of shine.com, please share your bank statement or your registered mail id to help us check your profile and address your concern.

Thanks

Team shine.
Sep 13, 2017
Updated by vicky2104
Team,

Please find my id: sharma.[protected]@gmail.com

Thanks
Sep 19, 2017
Updated by vicky2104
Team,

Still no update on the same.

Thanks
Complaint comments 

Comments

hi vicky
cn i get ur nos
or u cl me at [protected]

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