[Resolved] Shine.com — charging a huge amount again & again in the name of job.

sujitkolli

from Chennai, Tamil Nadu

Address:

gurgaon, Chennai, Tamil Nadu, 600130

I have been called on 5th of april 2018, and have been said that i need to pay 6237 for shine interational job services. Which i denied and again they called on 8th of april and said that i have aroud 20 openings in uk and once i pay the 6237 rupees i will be assigned a person who would guide me for further interview process. After paying the 6237 rupees, they have given me a woman named pooja bhardwaj (Pooja. [protected]@shine.com), now she asked me to pay 9132 for the resume verification services that too i have done, again she called and said to pay 16519 for international jobs. That too i paid, now she is asking me to pay 19144 for six sigma training then only i would be considered for the job, i dont have that much money so i paid 5000 and now i'am bankrupted in the name of the job.
Totally i paid around 36888. Which is really a huge amount for me. They are so rude and not even their customer support is supporting me.
In the name of services they are slowly increasing the prices. To save the previously paid money i have lost up to 37000.
Please help me sir, i dont need their services.

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May 22, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine career plus.

With reference to our discussion, firstly we would like to apologize for the inconvenience and disappointment that you experienced with us.

We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels.Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this.

Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.The issue has been shared with the concern team member.They will get back to you shortly.

We look forward to serving you and will make every effort to see that this never happens again.

Thank you for your understanding and patience.

Regards,
Team Shine

Apr 24, 2019

Updated by sujitkolli i only have one question to shine learning, why there is no transparency in you pricing. you asked me to pay only 6300 and slowly you forced me to pay up to 37000 and expecting me to pay more. neither you provide job security, even your education counselors does not have any idea about what they are selling. if you have said me to pay 51000 in the beginning only i would have been prepared for that. you said me only 6300 so i paid. its pure fraudent activity by shine learning team, even the customer support is very bad. i said i dont have any extra money to pay still they say your 37000 would be wasted if you do not complete the process. even udemy has 30day refund policy if the course is not satisfied. but not even the servce have been started and you don't have any refund policy. i will fight for my rights. until it is justified.