Shine.com — cheating and unreasonable promise

I was called by shine and told since you are in senior position. You will need services and we guarantee you a new job as we have 98 percent success and give you 110 percent guarantee of interview. They took close to 1, 50, 000 and added irrelevant courses and kept persuading me don't worry you will easily get 25-30 percent hike so it is worth.

After payment they said there is no guarantee, and we only said the 110 percent guarantee is of service.
I did ask on call for refund before making payment the guy said, refund is there.
But now they are saying you should have read terms and conditions.
I said how can person read terms and conditions while being on phone and going by his words infact on those payments pages there was no such t&c.
They are saying you have to take service coercively as we won't refund. If you wish you can complaint. It is sheer unethical. If they can play the entire call i had with their agent when i made payment, no further explanation will be needed. But they play trick for payment they used personal number to call as that won't record call. But after payment office numbers and saying there is no such commitment on those office made calls. But within 5 minutes of first call made from office, it is clear that i felt cheated.

The terms and conditions of these services needs to be taken into consideration otherwise we will have to count how many people they dupe.

One thing is on recorded call of their office is 98 percent success rate.
Let them explain what is that rate and how they calculate it.

It's misleading. It's mentally creating anxiety for consumers.