[Resolved] Shine.com — cheating job calls

raoNS@1234

from Mumbai, Maharashtra

Address:

VADLAPUDI, 530046

Dear sir i got calls from your organisation for assured placements in visakhapatnam
As i i know the shine.com is a premier agency for providing jobs. Believing above i came under trap of your representatives.
In the initial calls they told me i need not to pay any amount. But at the later stage they told me job is just a click head if i pay the charges, accordingly, i trusted your rep and paid rs.4820/-, but soon after paying the said amount again he given another link in that another 5800/- he is told me pay. He told me within one week he is sending a appointment for rs. 80, 000/- package placement is ready for me. Again as usual i came under second trap. I also paid that amount with lot of difficulty.. It is almost one and half month past. So far no action. Please kindly refund my hard earned amount back to my account at the earliest. Your site cheated me. If you are not returning me i am going to lodge complaint. To avoid all kindly refund my money back.
Narapareddi srinivasa rao ex navy with 30 years distinguished service
Email... [protected]@gmail.com
Mob. [protected]

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Sep 18, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

After availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning.

We believe in transparency of products/services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team clearly communicates you that in the overall process we will not be providing any job or interview guarantee. At that time you had not raised any concern and after receiving your verbal consent the services has been initiated.

Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization please feel free to contact us.

Regards,
Team Shine