[Resolved] Shine.com — Collecting payments without informing any details of services

scaggarwal2010

from Delhi, Delhi

Address:	Gurgaon, Haryana, 122001
Website:	www.shine.com

On 20th February 2017 I received calls from Kanika (Mobile no. [protected]) and Amit Saxena (Mobile nos. [protected] and [protected]), both employees of Shine.com, who telephonically guided me to pay Rs 2, 300/- and Rs 10, 178/- to the payment gateway website www.masterjobs.in without explaining anything about the services they were going to provide.
I have not availed any services from the company so far and have now realised that the company keeps asking for payments on different grounds without providing any worthwhile service. I have also gone through the reviews about the company posted on internet sites ad feel that I have been subjected to a fraud.
I wish to cancel my membership and request for the refund of my payments.

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May 11, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by scaggarwal2010 Please do help me to take refund of my payments.
Thank you,
Dr S C Aggarwal

Verified Support

Feb 22, 2017

Shine.com Customer Care's response Dear Sir,

The details which you had shared with us do not belong to shine.com.These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

Also please note that time to time, we advertise this on our own newspaper Hindustan Times.

Regards,

Team Shine

Feb 24, 2017

Updated by scaggarwal2010 These people claimed to be employees of Shine.com and and had my details and phone number which I had submitted to Shine.com.
How these people could obtain these details from your record? Please check.
I have audio recordings of my telephone conversations with them, which I can submit for your scrutiny.
Unfortunately, this portal is only accepting the images and not audio recordings.
Yours sincerely
Dr S C Aggarwal