[Resolved]  Shine.com — Contrast in commitment before paying amount and after paying amount

I have got call from 08/09/2022 shine.com stating shine will provide carrier opportunities with delicated RM and chargeable of
rupees 3200 and everything will be taken care by him only I need to share profile and resume.After paying amount got message that RM has been allocated.
After RM given he has given call and asked about the profile post which he said some amount to be paid for certification of degree and carrier improvement and said for paying 3200 no service will be provided.post which I haved questioned is there any further payment paid post I'm paying amount of 5300 the RM (Suraj )said no and further no amount needs to be paid .

As per his confirmation paid amount of 5300 heis saying pay some 9000+ amount for service else there will not be any service provided and when I ask why there is no transperancy in words and transaction no proper answer and way of answering is rude and unethical.

I need not happy with service given by shine with contrasting comments and commitments .

I need proper response for amount I have paid of sum (3200+[protected] .
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Oct 14, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2022
Shine.com Customer Care's response
Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine
Complaint comments 

Comments

Dear Ma'am/Sir,

Refer to your complaint, we are unable to track the order with the help of name. If you are a paid client then please share the registered details so that we can track the order and address your issue.

Regards,
Team Shine

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