[Resolved]  Shine.com — cyber crime complaint against shine.com

Respected sir/mam,
I was searching job, so i upload my cv on shine.com. I received email from [protected]@gmail.com as from hiring team.in this mail they said to upload my academic certificates on this mail. After some time i received call from on phone by [protected] and the guy congratulate me that my profile is matched with 2 opportunity they have for me. They asked few questions and assured me about my job in international school, with gross salary of 31, 500 /-rs, after few moments i received call from [protected] mr. Rahul hr of shine.com. He demanded 3000/-rs as registration fee. They said that this amount will be refundable; they will refund it when i will join my job, so i deposit money in [protected]@paytm.com. They said that my interview will be scheduled into two parts, firstly i will interview on phone by school hr, then at the school face to face with academic head. Next day on 17.07.2018 they again call me and demand 6800/-rs, then rs.14500/-rs as security, then on 19.07.2018 they said that school want money rs. 22500/-rs as job bond, they grab total 46800/-rs and i have receipt of bhim app 43800/-rs. And i have receipt emails as payment receipt. He said that this amount will be refundable. But when i visit his said school, school refused to have any link with any shine.com. I am really embarrassed that they make me fool. It’s really hearts a lot.
I am requesting that i uploaded my personal data on site shine.com, then how fraud guys get my personal information’s:- my name, phone number, e-mails id, even my cv? If any recruiter view any candidate profile on shine.com then this site database have complete data of that farm or company etc. When any candidate or recruiter register on shine.com, he/she need to enter his/her complete detail with verification of his mobile number/email-id during registration process. But now when i contact to shine.com they said they have many recruiter, how we can say who fraud is. I am requesting when they have no idea about fraud farm then why they give needful candidate’s data to any one before verify that this farm is fraud not. I am requesting shine.com employees are doing these kinds of frauds and after all these, said any other fraud farm doing all this. I want my money back and strict legal action against shine.com’s concerned people under act 2000 cyber crime or act implement for this fraud. Please help me to get my money back. I will be very thankful.
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Aug 25, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team
Complaint comments 

Comments

Some fraud Merchant had taken money from me and said they will give me job
But they didn't gave me job and didn't refund my money
They asked me to give refund and asked for more money to fill up the bank charges but they didn't gave any refund
They have taken 50, 000 from me

Hello Team,

I also received mail from same mail id [protected]@gmail.com. they asked me to pay some money and after that they will provide me a job. I have already paid 23000/- but there is no scope of any job. Please advise how can I get my money back.
I don't understand how they are receiving our data from shine if they are fraud. Why shine team is not ot taking it seriously after submitting such complaints. After payment they sent some confirmation on mails.

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