Shine.com — Charging extra amount of Rs. 15,759/-after intial payment Discussion of Rs/ 3.293.94. Already Payment made of Rs.16890.75/-

Address: Kanehipur, Jajpur Road
Website: www.shine.com

Dear Sir,
Today morning a call was received from shine.com, regarding a job change.Initial discussion was for paid services that i.e. amount Rs.3600/- will be charged & if payment is done through UPI, there will be a 10% discount and it is Rs.3293.94/-, which will provide6 month validity & conducting interview placement and no further payment will be required for any purposes for further services.On my request a relationship manager was provided & Mr. Vikas Pandey (+91-[protected]) as a relationship manager was assigned to me.On discussion for assisting Job, he asked me to make a payment of Rs. 1000/- but he sent a proforma invoice of Rs.6, 994.82/- and for which I said it was not know to me in my initial discussion with his Executive & his Seniors. But that payment was also made by me & he said now no further payment will be requested neither by him & nor by his team in future.But after that another proforma invoice raised Rs., 9895.97/- for other services & after a long argument it was also paid.Now he is forcing me to pay another amount of Rs.15759.00/ for more services, when I refused to pay & asked him to refund all 3 paid amounts of (Rs.20, 184.19/-) and now he has refuses to refund the payment.
Now I request the team to kindly arrange to refund my total payment which I have in the last 2-3 hours today i.e. 25.02.2025.
Thanks with Regards
Bramha Murari Singh
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2026
Shine.com Customer Care's response
Dear Sir,

We have reviewed your message, but unfortunately, we are unable to track your order using the details you've provided. To help us locate your submission and assist you further, please kindly share the registered details associated with your order.

In the meantime, we kindly request that you withdraw your recording from this communication thread to ensure your information remains secure and is not misused.

We appreciate your cooperation and look forward to hearing from you soon.

Regards,
Team Shine
 
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