[Resolved] Shine.com — denying the refund amount

Riteshj12

from Pune, Maharashtra

Address:	401504
Website:	www.shine.com

Need full refund of my money as i have not availed any services of them.

I have informed earlier i need services for lifetime. They agreed it on phone accordingly i have paid amount. After welcome call i came to know the services offered is for 0nly 6 months.

Secondly they have not told me that your amount is non refundable. As i have already denied any resume writing services after receiving the welcome call and till now not availed this services.

I would require my amount refunded which i have paid them.

1. Paid on 3 jan 2018: rs 3103
2. Paid on 6 th jan 2018 rs 6550
Total amount to be refunded by shine portal job site company is rs 9653

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Feb 6, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Jan 06, 2018

Updated by Riteshj12 Issue is not resolved. How can the complaint be marked as resolved???

Verified Support

Jan 06, 2018

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

Jan 06, 2018

Updated by Riteshj12 Bank Ref #: [protected]

Jan 06, 2018

Updated by Riteshj12 Bank Ref #: [protected]