[Resolved] Shine.com — Forcefully done transaction by me

SandipMondal007

Address:

T-98, Tegharia Rajarhat road beside Bank Of India, Loknath Mandir

Hello sir,
In the morning I have got a call from shinelearning.com where they have asked me whether I am looking for a job or not. I have told them yes so for that they have told me to pay the registration amount and they will find a job for me. I have paid the charges for the registration. In the evening one client from shinelearning.com called me whose name is Jatin and asked me about my career journey. I have told my career journey after that he told me that they will take a test and they will see my strength and weakness. For that I have to give some exam on their portal so for that he has mailed me on payment gateway link and I have done the payment. As soon as i have done the payment he again send me a payment gateway link where he told me that it is for the verification charges I have told ok and I have done the payment, after doing the payment he again send me a payment gateway link after seeing the amount I have told Jatin that I can't make this payment without my parent's concern but he started to pressurized me for completing those payment and telling me that if I didn't pay the amount my process could not be start by this way he was send mail for paying this amount and that amount and when I started to tell that I don't have any money he started to give pressure on me that if you don't pay this amount then your services will not be start and even he didn't gave me any time to discuss with my parent and I have told them refund my money back and they just started to tell me that my money cannot be refunded in a very bad manner. If they tell me at first that this amount will be needed for this type of service then I can talk to my parents and consult with them after that I can proceed for the further process but they didn't tell me anything at first and pressured me for the payment.

So sir its my request to stop my services and please refund my money back.

[protected] this is my contact number
[protected]@gmail.com this is my emailId

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Aug 6, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2021

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

We might want to repeat that have you purchased the services with your own assent and we have additionally shared all invoices alongside the dashboard interface at the time of initiating the services.

Also, our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay. We strongly believe in customer satisfaction and as a goodwill gesture, instead of all the service, we are ready for the conference call and for the same we request you to please share the convenient time for the discussion.

We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine