[Resolved]  Shine.com — fraud call from careerscribe shine for job offer

On 19 dec 17, i got a call that they are calling from shine and my profile has been selected for two mncs. They gave me refrence id [protected]@997. They asked for security deposit of 2500 which would be refundable after telephonic round. I agreed and the payment was done through citrus link. They asked for many documents. Then they asked for profile verification which was of 6000. I asked for only one verification as without that 2500 were not refundable. I made payment of 3500 which then according to their app transaction was failed. So i needed to pay 3500 again. This was all refundable after interview. Next day they asked for website of individual which was of 9000. I asked for cancellation. They told me that refund would take some time. I was trying to call them since 2 jan 18. They received my call on 4 jan saying that they need receipt of one 3500 transaction so i need to pay again and they would be refunding complete amount of 13000 together. I shared my account details and verified my account no. They sent me receipt of transaction of 13000 but my account no was wrong. I contacted them they said they will transfer again. After that no one is replying on call or mails. I need my amount of 13000 back and punishment for these guyz. Company mail id [protected]@careerscribe.in two people who contacted me: amit khanna khanna. [protected]@gmail.com [protected] nivisha shergill [protected]@gmail.com [protected]
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Feb 12, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
Shine.com Customer Care's response
Dear Ma'am,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

This is to notify you that the email id does not belong to shine.com and these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Jan 12, 2018
Updated by shraddha845
I received following message on my contact no which has the link through which one of the payment was done.

Shine has requested Rs. 3500 from you using Citrus .
Pay them instantly via CC/DC/NB by clicking here https://zw8t9.app.goo.gl/0gJ2DBESJt6R1b0e2
Jan 12, 2018
Updated by shraddha845
Also, find the acknowledgment mail when one of the transaction was failed:

[protected] Forwarded message[protected]
From: Citrus Support Team <[protected]@payu.in>
Date: Tues, Dec 19, 2017 at 3:35 PM
Subject: Payment Feedback
To: [protected]@careerscribe.in
Cc: khanna.[protected]@gmail.com

Dear Customer,

Thank you for contacting Citrus!!

We would like to inform you that your transaction id "402126af7da04f3fbbeaa[protected]a" processed on 19.12.2017 for Rs. 3500 was a failed due to network issues or security reasons.

In case of an accidental debit, we request you to get in touch with the card issuing bank / respective bank and they will assist you accordingly.
We will do the settlement of the amount within 5-7 working days.

Meanwhile it is advisable to complete the transaction by using Credit/Debit Card or Net-Banking as a mode of payment.

Thanks and Regards,
Nitin Tyagi
Citrus Support Team
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