[Resolved] Shine.com — fraud call from shine.com an deducted my 10k from my account

raghu inna Inna

from Bengaluru, Karnataka

Address:

560100

Hi shine,

I was just going all the job vacancies on shine.com and suddenly i got a call, told that its from shine, asked me to pay rs.10/- for some services but asked that whether i was using laptop/mobile, i told that i am using laptop. When i went for rs.10/- payment, i got message telling that your 10k got deducted from shinejobvacancy.com.

Mobile number from which i got a call : +91 [protected]
Job site : shinejobvacancy.com

After 10k deducted this mobile was switched off, now no one is answering my call.

Thanks,
Raghu

+1 photos

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May 27, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Shine.com Customer Care's response Dear Sir,

With reference to your email, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

We would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine