[Resolved] Shine.com — fraud comitted by shine.com | |||
Hello On 18th nov i received a call from shine.com that they are offering job referral services for rs. 4, 803. After a short discussion they generated a pro forma invoice and i paid the amount. Once this is done, they started another story and claimed that it is actually linked to another service for job profile verification costing rs. 6, 101. So i had to pay for that against another pro forma invoice. This sequence went on for sometime and they asked me to pay for some more services. At this time i asked them to send a mail to me stating the details of the entire package. On my surprise i found that all these which i paid are actually some learning courses and certifications. At this time i mentioned to the person that i am not going ahead with their services. After this they started claiming that all the services have been activated. I asked them to refer my previous mail where i clearly asked them for cancelling the service and process refund.in none of their communication they clearly mentioned that they have a no refund policy. But at this point they started claiming that they cannot refund the amount. Till now they are in a denial mode. Please look into the matter and take appropriate action against these criminals as soon as possible. Was this information helpful? | |||
Dec 26, 2017 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Nov 25, 2017 Shine.com Customer Care's response Dear Sir, Greetings from shine career plus. With reference to your complaint, we cannot extricate records utilizing your name.If you are a paid client of Shine.com, please share your bank statement or the enrolled email-id to enable us to check your profile and address your concerns. Regards, Team Shine | |||
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Please change the customer satisfaction rating 100%...how it is 77% lol...