Shine.com — Fraud - Money collected posing as Shine Reference Team for Job reference

Hi,

Today I have updated my profile on Shine.com
Immediately after 10~20 minutes someone called from mobile no:+91 [protected] posing as Shine Team. They have mentioned that Shine is directly tied with some recruiters and refers candidates to such companies and service charges will be collected from such companies only. But, it is necessary to create a reference ID, they said. So, for creating a reference ID a Rs.10 package to be purchased on "Shinereference.com". When I logged into ShineRefence.com in it prompted me to update personal data and to pay Rs.10 to buy reference package. But an amount of Rs.10, 100 deducted from the account as it was on OTP direct update setting.

How come such fraudsters get access to Shine profile details ?

Please look into this, resolve and arrange to pay back the deducted amount of Rs.10, 100

Screenshots attached for reference.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2022
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Complaint comments 

Comments

got calls from these numbers [protected], [protected] both of these are from fraudsters. When i changed my pitch he started abusing. Thanks Yogeesha

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