Shine.com — Hidden Charges/Refund

Address:Noida, Delhi

I got in touch with Pooja of your sales team and she explained me all the facilities they offer. Then she told me I've to pay 2, 005 rs for the services and then she'll forward my CV to their relationship manager who will help me in looking for the job according to my CV. I paid that amount and then got a call from relationship manager and later he sent me another mail for paying another amount of 4, 719 rs.
When I complained about not coming clear of all the charges before and asked for refund. They completely denied for refund and the guy named Mohit even talked rudely.
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Complaint comments 

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Dear Sir,

Refer to your complaint, we are unable to track the order with the help of email id and contact number. We request you to please share your registered details so that we can track the order and address your issues.

Regards,
Team Shine
Megha16's [Complaint's author] reply, Jan 27, 2023
e-mail id- [email protected]
I want my refund.
Hai megha this is Ganesh i am also paid the money .Have you got your money ?
Dear Megha

Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not.

Our goal is to provide a consistently reliable product and an exemplary level of customer service. Please accept our sincerest apology for any trouble or inconvenience caused to you.

Regards,
Team Shine

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