[Resolved] Shine.com — I don't want to use Shine Service, want my money refund.

Anjali M K

Website:

www.shine.com/myshine

Yesterday, i got a call from Gourav regarding a Shine service to get interverview oppourtunities. I bought that service by paying 3099Rs. Today when i called him to activate my account, he is asking me to pay 6199Rs again for profile report. Yesterday he didn't tell anything related to this, if he mentioned yesterday itself i wouldn't have taken this service itself.
Also, yesterday he gave confirmation that i will not be charged again but today he is asking me to pay 6199Rs.
I haven't used my account yet, So i want to close my account with shine and i want my money refunded.
If i didn't get my money back then i am going to complain this.

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Aug 22, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Shine.com Customer Care's response Dear Ma'am,

With reference to your concern we request you to please share your registered mail id and the transaction details of the payment which you made to Shine.com as we are not able to trace your details at our end.

Regards,

Team Shine