[Resolved] Shine.com — I have invested huge amount but not getting any service

Dibya Das

from Bengaluru, Karnataka

Address:

11th Floor, Park Centra, Sector – 30, Opp. 32nd milestone, Jal Vayu Vihar, Sector 30, Gurugram, Haryana 122001, 560037

The sales team of shine.com are cheaters. They will show you some pretentious pictures of getting a job with a hike of 35% to 40%.
Once you pay the money they won't respond.
I have invested a huge amount which i want the refund.
Guys please refund my amount.
They promised me of onsite opportunity as well for uk and singapore but no calls yet.. It's been more than a month.. I have not recieved a single call..
Please refund my amount i am requesting you guys.. I am struggling now.. I need my money back.

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Jul 17, 2019

Complaint marked as Resolved

This is utter bullshit!! With out taking anything they marked it close ... Please open the issue . It's not resolved yet ..

Shine.com customer support has been notified about the posted complaint.

Jul 09, 2019

Updated by Dibya Das The sales team of shine.com are cheaters. They will show you some pretentious pictures of getting a job with a hike of 35% to 40%.
Once you pay the money they won't respond.
I have invested a huge amount which i want the refund.
Guys please refund my amount.
They promised me of onsite opportunity as well for uk and singapore but no calls yet.. It's been more than a month.. I have not recieved a single call..
Please refund my amount i am requesting you guys.. I am struggling now.. I need my money back.

They are not having the courtesy to reply back.

Verified Support

Jul 10, 2019

Shine.com Customer Care's response Dear Dibya,

Greetings from shine learning.
Refer to your email, this is to notify you that we are unable to track the order with the help of your name.Request you to please share the registered email id or contact number.So that we will be able to address your issue and assist you with the same.

Regards,
Team Shine

Jul 16, 2019

Updated by Dibya Das my mailid is [protected]@gmail.com
mobile no is -- [protected]

Verified Support

Jul 20, 2019

Shine.com Customer Care's response Dear Sir,

We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We would like to make sure that such mistakes do not happen again and for the same please reach out to us on call or by email sharing the convenient time. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

Jul 23, 2019

Updated by Dibya Das Nothing is working out here .. i lost the hope from you guys ..
Please refund my amount.. This is the last resolution from my side.
I don't need the full amount but at least 70% i want.
Please refund my amount ..
Please do the needful.
It's all my hard earned money ..
If you won't respond .. then it's a curse for you people .. I wish your company should demise in some day .. You won't last long by looting the people money.

Verified Support

Jul 23, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

After availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning.

We believe in transparency of products/services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team clearly explain to you the service in detail. At that time you had not raised any concern and after receiving your verbal consent the services has been initiated.

Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization please feel free to contact us.

Regards,
Team Shine