[Resolved] Shine.com — I need my payment back of rs.2799

paresh1c

from Surat, Gujarat

Address:	384001
Website:	careerplus.shine.com

I purchase a career plus service from shine.com (Transaction id: cp[protected].) after telling me that when you purchase this service your interview call will increase but after payment made i got a call from shine recruiter team and they are asking for another payment of rs 3500 for creating some report (I don't remember the exact name) and when i refuse to pay for another service they just cut the call.

Now i feel that i have been cheated by shine careerplush team.

My email id is [protected]@gmai.com

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Jul 31, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Shine.com Customer Care's response Dear Sir,

With reference to our discussion, first, I would like to apologize for the troubles and frustration that you experienced lately. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.

Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.

We are sorry for any frustration you may have just experienced because o[censored]pselling calls.We assure you that it will not happen again.

Thank you for your continued support and for the confidence that you have placed in us. On the basis of your acceptance, we are going to initiate the services.

We would urge you to kindly utilize the service which you have taken and take a maximum benefit out of it.

We look forward to serving you and will make every effort to see that this never happens again.

Regards,
Team Shine