[Resolved]  Shine.com — I'm complaining about my refund

I got a call from shine.com and they said to me that your cv has been shorlisted in an mnc company and we will arrange your interview but you have to pay 2500, after that i paid that much of amount and again they asked me to pay 4025 for the process of documents that also i paid but they were asking more amount so it was clear from this that all dat was fake and they didnt arrange interview also. And i paid total of rs 6525. But still i have not got refund despite of their refund policy
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Jan 21, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2017
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name . If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Dec 24, 2017
Updated by Chinmay Sisodiya
I have attached the image. I have paid total of Rs 6525. They took the payment through paytm and said they would arrange for an interview but they didnt and they addressed themselves from Shine.com. The name of the persons were Arjun Rana & Rajat sharma.
They told they would refund within 45 days but now it has been more then a month and didnt got my refund. So i request you to please look into this matter and give a solution.

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