[Resolved] Shine.com — problem: pmp exam registration

Meenu Panwar

from New Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	[email protected],[email protected],[email protected]

Hello team,

I would like to inform you that i enrolled for pmp training after consulted to shine and i informed them that i am having bca degree with 4 years’ experience as a help desk coordinator and they confirmed to me that i am eligible for this training & can be enrolled for pmp training but now got to know while i am preparing for pmp exam that i am not eligible for pmi registration because didn’t have experience in project management & they count me as a fresher with 2 years’ experience.

If it is not as such then provide the guidance for pmp exam and if so then why your team didn’t provide proper consultation and information about pmp training during the consultation?

I have sent many mails to them but did not get the solution & the registration fee.

I want my precious money back.

Mr. Arvind / himanshu singh (Mob-[protected])/ mritunjay counselled me and finally mohit pruthi (Mob-[protected]) has spoken to me.
Registration date :24th june 2017

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Nov 14, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Shine.com Customer Care's response Dear Meenu,

Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up with your expectations.
At shine.com our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.
As per your concern, we are already in touch with you and working on the same, shortly we will update you the resolution

Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

Regards
Team Shine