[Resolved]  Shine.com — re:call from shine and deduction of extra amount.

I got a call from shine.com executive [protected] from this number on 17.11.18 and the executive asked to register on shinejobs.org for conducting interviews and the one time registering charge is rs.10. As per the instruction i visited at shinejobs.org and followed the instruction but the payment was not getting successful and they were telling to try again and again inspite of my refusal for doing so. I got stunned when they ask for otp details received. However, i did not tell them otp details but still an amount of rs.3210/- was deducted instead of rs.10/-.
And when i called them for asking, then they were asking for card details (Even cvv) for refunding my money. I have also contacted shine customer care and left my message there but no one has contacted me yet. Since, i tried to register on shinejob.org portal, shine is responsible to resolve the complain as soon as possible.
The most important thing is that even after all these, i didn't get any registration.
Hope for your quick response and don't let me go for further actions.
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Jan 18, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your email, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine
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