[Resolved] Shine.com — Recruitment Services | |||||
Background of the case: Mr Rajan Pathak from shine.com contacted me saying that they would provide jobs for which some services need to be activated. First of all they never said what the total amount would be for the services provided. Mr Abhishek made me make the following payment for an amount of 5350 twice amounting to 10700 further to which he said that an additional amount of 6999 has to me paid Mr Srinivas made me make the following payment for an amount of 6999 twice amounting to 13998 further to which he said that an additional amount of 11399 had to be paid for the activation of the services Total amount paid 24698 Kept on making me making payments . Request you to kindly look into the same ASAP with highest priority Thanks and Regards Nitish Philip [protected] Was this information helpful? | |||||
Dec 10, 2016 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Shine.com Customer Care's response Dear Sir, Greetings from shine. Thanks for sharing your latest experience with shine, please accept our sincerely apologize for the inconvenience you faced. We will surely take your feedback positively to improve and enhance our internal process and to increases the level of customer satisfaction. We have forwarded your concern to our senior management and moved your number in DND, from now you will not receive any call from shine for further services. Verified Support Nov 08, 2016 Shine.com Customer Care's response Dear Sir, Greetings from shine. Thanks for sharing your latest experience with shine, please accept our sincerely apologize for the inconvenience you faced. We will surely take your feedback positively to improve and enhance our internal process and to increases the level of customer satisfaction. We have forwarded your concern to our senior management and move your number in DND, from now you will not receive any call from shine for further services. | |||||
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The first thing people @ shine.com need to do is tell the customers the cost of the package rather than keeping on making them make payment after payment without any proper and clear information