[Resolved] Shine.com — recruitment services - wrong services

guruprasad ravuri

Address:

delhi, 500090

Instead of doing service for what i have paid they started promoting their other education modules as if i am not aware. I have asked for refund of money and they say that they dont have refund policy. I have been first told only 5000 is the fee later they sent the links for other activities which are interlinked as per their conversation with me and willfully impressed upon me as if they are most essential. I have landed up paying nearly 50000 half of my salary and now they say that i have to do a certification course then they can look for openings. What ever they talk as it is not recorded they can deny that but payment has been done by me which i have posted here is evidence of contractual relationship and as i lost belief that they can not provide me services i request you to persuade the company to refund my money.

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May 24, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Shine.com Customer Care's response Dear Sir,

It has been a pleasure serving you. We take pride in giving priority to our customers and looking after their needs.

After availing the services our team had called you up for the welcome call because Shine learning ensures customer awareness about the product & welcome our new customers to Shine learning.

We believe in transparency of products / services offered to the customer. Through welcome calls, we ensure that customers have fully understood the key features of the purchased product and it meets their requirements completely and the same process has been done from our end.

Our team clearly explain you the process in detail and at that time you had not raised any concern and after receiving your verbal consent the services has been initiated.

Our success lies in our prompt, professional and personal attention we strive to give. Should you have any suggestions that would improve our organization please feel free to contact us.

Regards,
Team Shine