[Resolved] Shine.com — refund of my amount charged on ac of registration and other charges

[email protected]

Address:	Patna, Bihar, 800013
Website:	shine.com: naukrione.com

On 14/03/2018, i applied for a job through shine.com. After submitting my cv with them, i got a call from naukrione.com asking me to get registered with them after making a payment of rs. 2714/-which i paid. Subsequently, i was impressed upon to pay a sum of rs. 10443/-for completing the profile, which i reluctantly paid through my pension amount, i was again advised to pay further, an amount of rs. 12000/- +amount. Finding it difficult to pay any further, i informed that i was not in a position to pay. They informed me that so many suitable placements are available. They will fix up my interview soon with probable employers and they also told that a month's salary is charged to the employers and this is how the co. Runs financially.
Finding it something fishy i requested for refund of my hard earned pension amount on this email on 17/03/2018 and on 25/03/2018, but till date, i am yet to get any reply.
I made a telephonic call to mr. Bharadwaj, who was coordinating on behalf of naukrione.com on [protected] and mr, rahul on [protected]. Both of them assured that after completion of refund form. Since then they have been lying on one pretext or other. They asked for ac details for enabling them to refund my amount, which i shared with them. It is a total fraud co. And always speak a lie. How are they being allowed to operate their operation?
Kindly intervene and help a sr. Citizen from being defrauded.
Thanks
Knr verma

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Jul 18, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team