[Resolved]  Shine.com — refund of my deposit amount

I am a bba graduate. On oct 15th. I got a call saying i got shortlisted for hdfc bank from all india placements who have tie ups with shine.com.in name of registration, for starting my hdfc acc, generating my employmnt id, for placement fee to shine.com and all tey tuk 68300 rs from me.
As i am also in need of a job trusting this people i do trust you people. Through paytm and also they gave me delhi based bank of indias account for payment purposes.

After reaching this amount also they were squezing me for another 20000 and ter i asked for my refund and submitted for my refund form. For taking money from me false promises and fake interview schedules were sent to me and not done with anything yet that collecting money from me. Always the day before my scheduled interview they will cancel it and ask for a new amount saying another reason.
They even made me fill with shine.com placement form and all at the end saying 20000 which they had from me as placement fee which is refundable by november 20.
But now they are demanding me more amount of 12200 as another deposite if they should initiate a refund. I am sure this ia not going to happen.
I submitted my refund form on 19th nov but till now they are not ready to semt me a confirmation form or ma refund. Now ter way of interaction bcm rude. And rarely only attent ma call.
Please resolve my issues as 68300 is not a small amount. Else i will move legally.
[protected], [protected] and many more numbers they contacted me.

A/c holder name:shine.com
Ac no:[protected], jasola bank of india delhi branch. Details tey provide me.

Kindly initiate and help me in my refund process.
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Dec 26, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2017
Shine.com Customer Care's response
Dear Sir,

Greetings from shine career plus.

With reference to your complaint, we would like to inform you that we do not have a refund policy as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Verified Support
Nov 25, 2017
Shine.com Customer Care's response
Dear Liya,

Greetings from shine career plus.

With reference to your complaint, we would like to inform you that the details do not belong to shine.com as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Nov 27, 2017
Updated by liya chacko
My complaint is not solved.
Complaint comments 

Comments

Sir. How you are not responsible for my case??? as long as its getting clear that u have a tie up with them and they are providing even a bank account in your name and all. And also got ur forms too to fill up. This is not a solution for my problem sir. I need my money back. 68300 is not a small amount sir.
Had seen you solving 77%of complaints posting here. What ??? sending us reply that many fraudstars and ter and doing so. We r not responsible and ill try to avoid it is wat ur solution for our complaints?
Please sir. Kindly understand our situatn.. none o[censored]r customer care nos ill.get answers wat we pll did wrong?? Trusting u...

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