[Resolved]  Shine.com — regarding amount paid for job services;twice amount has been deducted

Note: phone number [protected] : rohan was the person who was online throughout this discussion.

Pfa email on the link which we received for the payment of amount rs 4285/-, we clicked on the link and tried paying through credit card which failed.
When the amount got failed, mr rohan asked us to pay through phonepe app to the phone number [protected] : paid 4285/- amount.
Transaction-id: p1904071120250381775193
Upon successful completion of the above payment, later we received a link asking to pay rs 9990/- for document verification which were not happy to process as its huge amount and we declined for the payment and asked for the above amount to refund.
When we asked for the refund of the amount, mr rohan accepted and sent a promo code ref/4285 and asked to apply promo code in message through phonepe app. When we applied the same again one more time the amount deducted rs 4285/- from my bank account which is not at all acceptable.
Transaction-id: p1904071139592949927727
Now the total amount paid is rs 8570/- which is not at all acceptable, when we said the same to mr rohan he asked us to pay 8570 again with the new promo code generated which is not at all acceptable.
This clearly says that user is not happy and forcefully amount has been deducted.

Request for early action on the above deducted amount with the positive reply as per your refund and cacellation policy.

If things won’t go smooth and problem occurs then i might go for legal action.